Rita Eracleous is the Instructor of Foundation in Travel and Tourism course at Aviation Travel Training Center, awarded with “MSc in International Tourism Management” from Sheffield Hallam University in UK, and a BA in Hospitality Management from Bournemouth University. Her work experience regarding the Aviation and Tourism field initiated in 2005 and continues until today, as a Lecturer of Travel and Tourism Department at the College of Tourism and Hotel Management, Nicosia Cyprus. In 2008 she was employed by CASA College, in Nicosia Cyprus as a part-time Lecturer. Some of her courses were, Air Fares and Ticketing, Air Fares and Ticketing Practice, GDS – SABRE, Office Procedures, Introduction to Tourism, Travel geography, General Travel Knowledge, Tourism Planning and Development, Tourism Law, Tours and their planning, Supervision in the Travel and Tourism Industry, Marketing Travel and Tours, Tourism Sociology, Business Ethics, IATA foundation courses, IATA consultant courses, International Tourism Management, International Hospitality Management and Hospitality Supervision. She operated as a Customer Implementation Analyst of the Nordic Countries at NCR Cyprus for the period of 2006 – 2007 being responsible for the order acceptance and revenue recognition of the Nordic Countries (Denmark, Norway, and Sweden) and overall responsible and accountable for order fulfilment activities required, ensuring successful completion of executable orders received including invoicing and revenue recognition. Formerly, she operated actively at the Ticketing Department of CSA (Czech Airlines) Louis Aviation Ltd, being able to enhance her excellent communication and customer services skills, while issuing Air Fares, PTA’s, MCO’s and other relater travel certifications. As a Cabin Crew Member of Eurocypria Airlines in Larnaca Cyprus, Mrs Eracleous was trained to be flawless in team work and solve any problem swiftly. Holder of various Diplomas in Travel & Tourism Administration, such as (IATA/UFTAA Standard and Consultant Course Diploma, Fares and Ticketing IATA Standard and Consultant, General Travel Knowledge IATA Standard and Consultant, Introduction to Hotel Operations, Incoming Tourism and Customer Service, Business Data Processing, Travel and Tourism Management, Human Resources Management, Tourism Marketing, etc.) Mrs Eracleous has also, excellent communication skills in English and Swedish.